AnyViewer: Remotely Control another Computer for Instant Help

How can you assist your friend right away in solving PC issues, like how to running chkdsk.exe to check and fix file system errors when you are far away? What should you do when your parent doesn’t know how to use a complicated application? Go to your friend or parent? It is time-wasting and energy-consuming.

An easy-to-use and free remote desktop utility

Don’t worry. Here I strongly recommend you to employ remote desktop software for Windows, AnyViewer. With it, you can easily control your friend or parent’s computer from anywhere, as long as your PC and his/her PC are connected to network. Then, let’s see how to use the tool to achieve remote control over the internet.

Preparation work:

  1. Download the free remote desktop software for Windows on your computer and ask your friend or parent to download the freeware.
  2. Install and run the remote desktop utility on your computer and your friend’s or parent’s computer.

Steps to remotely control another computer

After you and your friend or parent have launched the remote connection software, on the main interface of the utility, he or she can view the computer’s device ID and Temporary security code, which is given by AnyViewer. You can require your partner to send the device ID assigned by AnyViewer to you.

AnyViewer: Remotely Control another Computer for Instant Help
Steps to remotely control another computer

Then, in your computer, on the home interface of the utility, you can put the device ID of your partner’s computer om the box under “Partner ID” and click “Connect”.

Steps to remotely control another computer
Steps to remotely control another computer

After you click Connect button, you’ll be asked to choose a way to control your partner’s device between “Send a control request to your partner” and “Input security code”.

AnyViewer: Remotely Control another Computer for Instant Help
“Send a control request to your partner” and “Input security code”

If your partner has already send the temporary security code to you, you can choose “Input security code” and click “OK”. Then, you can control the remote computer directly.

If your partner just sent you the device ID of the remote computer, you can choose “Send a control request to your partner” and click the “OK” button.

After that, you friend or parent will see a pop up window that presents your computer is requesting to control the device. He or she need to click Allow to enable the remote control.

click Allow to enable the remote control
click Allow to enable the remote control

No matter which method you use to remotely control another computer, the whole process to take control of the remote PC can be very easy.

Since you have control your partner’s computer, you can help him or her deal with PC issues as you were there.

run CHKDSK.exe for your partner to check and fix file system errors
run CHKDSK.exe for your partner to check and fix file system errors

If you want to run CHKDSK.exe for your partner to check and fix file system errors. You can click Operation option and choose CMD to run Command Prompt.

If you want to realize the condition of the CPU usage, you can click Operation and click “Task Manager”.

Of course, during the remote session, you can change the resolution of the remote desktop window and take other measures as well.

If you want to show your friend or parent how to run an application, it’s completely available, as your partner can view all operations that you are making on his or her computer.

Last but not the least

You should now be able to provide immediate support to your friend or parent if he or she has a computer problem while you are not around. As you can see, using AnyViewer to control a remote computer via the internet is a simple operation. You and your parent do not need to create an account or make any changes to your computer settings.

AnyViewer can be a wonderful choice to remote into another computer for rapid technical help if you and your partner’s computers are connected to the internet and have the Windows operating system (both 32 Bit and 64 Bit) installed.

If your computers are installed with Linux or Mac operating system, it’s recommended to choose remote desktop software for multiple platforms, like Chrome Remote Desktop. Because Chrome Remote Desktop is a Chrome browser extension, you can use it as long as you have Chrome browser installed.